Privacy policy

We understand the importance of protection of your personal data, therefore we collect and process only the data that is necessary for our activities.  We process your personal data lawfully, transparently, and fairly, for the pre-determined purposes and only to the extent necessary to achieve those purposes. When we process your personal data, we make every effort to ensure that they are accurate, secure, confidential, properly stored and protected.

When processing your personal data, we comply with the requirements of the Regulation (EU) 2016/679 (General Data Protection Regulation) (“GDPR”) and the requirements for the processing of personal data established by the Law on the Legal Protection of Personal Data of the Republic of Lithuania, as well as other legal acts.

What is this document?

By reading this Privacy Policy (the “Privacy Policy”) you will learn how and for what purposes we process your personal data when you use our website www.noor.lt (the “Website”) and our accounts on social networks (NOOR law firm > Facebook, NOOR law firm > Linkedin), from where we obtain it, to whom we provide it and how we store it, and what your rights are as a data subject. Please read this Privacy Policy carefully, as each time you visit our Website and / or social network accounts you agree to the terms of the Privacy Policy. If you do not agree to these terms, please do not visit our Website and / or social network accounts.

The term “personal data” as used in this Privacy Policy means any information which could be used to identify you directly or indirectly.

Who are we?

The Website is managed and administered by law firm NOOR, company code 304032386, registered office at Rinktines str. 5, Vilnius, Lithuania, e-mail info@noor.lt, phone number +370 5 219 1818.

We are a controller of your personal data.

What principles do we comply with while processing your personal data?

While processing your personal data we:

  • will comply with the requirements of the applicable legislation, including GDPR;
  • will process your personal data lawfully, fairly and in a transparent manner;
  • will collect your personal data for specified, explicit and legitimate purposes and will not further process them in a manner that is incompatible with those purposes, except to the extent permitted by law;
  • will take all reasonable steps to ensure that personal data which is inaccurate or incomplete in regard to the purposes for which it is processed, are rectified, supplemented, suspended or destroyed without delay;
  • will keep it in a form which permits identification of you for no longer than is necessary for the purposes for which the personal data are processed;
  • will not disclose your personal data to third parties except as provided in this Privacy Policy or applicable law;
  • will ensure that your personal data are processed in a manner that ensures appropriate security of it, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures.

Why we process your personal data?

We will process your personal data for the following purposes:

  • to improve the Website, to offer you better and personalized services;
  • with your consent – to provide you with newsletters, offers and information about our services;
  • for other purposes when your personal data is required to be processed by law or there is a legitimate interest.

How do we collect and process your personal data?

We process your personal data obtained in the following ways:

  • when you provide them to us (for example, by giving us your e-mail address when you subscribe to a newsletter, when you comment on our posts on social network accounts, by sending us messages by e-mail or other electronic means of communication);
  • when you use the Website and / or our social network accounts (for example, IP address, type of web browser used, number of visits, pages viewed on the Website, time spent on the Website, demographics, information about the subscribers redirected through social networks, unique IDs, etc.);
  • when we receive your personal data from others in accordance with the procedures established by legal acts.

You provide us with your personal data and other information through the Website and / or our social network accounts by registering, writing to us or communicating with our customer service team, submitting your complaints about our services, etc. If you contact us in writing or by e-mail, we will save the correspondence with you.

The information you provide to us may include your name, surname, e-mail address, telephone number, content of the message (for example, the circumstances of the complaint), IP address, etc.

When you use the Website and / or our social network accounts, certain non-personal information (for example, IP address, type of web browser used, number of visits, pages viewed on the Website, time spent on the Website, demographics, information about the subscribers redirected through social networks, unique IDs, etc.) is collected automatically. This information is used to improve the content, functionality and attractiveness of the Website.

We may combine personal data received from you with data collected by us from other sources. For example, we may combine the personal data you provide with data obtained through cookies on the Website, data collected in the course of providing you with services, or with data lawfully obtained from third parties. While exercising your rights, you will always be able to request the correction of incorrect personal data.

Do we use your personal data for direct marketing and what are the subscription rules?

Yes, we may use your personal data for direct marketing purposes to provide you with offers and information about the goods and/or services of ours and our partners that we believe may be of interest to you. However, we will only use your personal data for this purpose with your additional consent.

For this purpose, we process the following personal data: name and surname (if they actually constitute your e-mail address), email address, phone number.

We may combine available information about you with information held by third parties in order to make offers to you.

If you consent to the use of your personal data for direct marketing purposes, we may use your personal data to analyse and improve the effectiveness of the Websites, advertising and market research, and for other marketing and sales purposes.

Even if you have given your consent for the processing of your personal data for direct marketing purposes, you can easily revoke this consent at any time for all or part of the processing of personal data. To do this, you can: change the settings on the Website to indicate that you no longer want your personal data to be used for direct marketing, or

Notify us as indicated in the newsletters and/or offers received by e-mail (for example, in newsletters and/or offers by clicking on the link “unsubscribe from newsletters, offers”, etc.), or

  • by visiting us (address Rinktinės g. 5, Vilnius) and submitting the relevant request. In the application you must clearly indicate your first and last name. If you wish to withdraw your consent this way, we may ask you to provide the proof of your identity.
  • send us a request by email info@noor.lt. The application must clearly state your name and other registration details (if any). If you wish to withdraw your consent this way, we may ask you to provide the proof of your identity.

If you revoke your consent, we will make every effort to stop processing your personal data for direct marketing purposes as soon as possible.

Revocation of the consent does not automatically oblige us to destroy your personal data or provide you with information about the personal data we process, so you shall make such a request separately in order for us to perform these steps as well.

How do we use cookies?

We collect information about you using cookies and similar technologies. Cookies are small files that are temporarily stored on your device’s hard drive and allow to identify you during other visits to the Websites, save your browsing history, options, customize content, speed up searches on the Websites, create a convenient and friendly Websites environment, make it more efficient and reliable. Cookies are common web browsing practices that make it easier to use the website.

Using cookies we may collect the following information: IP address, type of web browser used, number of visits to the Website, pages viewed on the Website, time spent on the Website, demographic data and, if you have accessed the Website from a third party website, information about the subscribers retargeted through social networks, unique ID.

We use the information we receive from cookies for the following purposes:

  • to ensure the functionality of the Websites (e.g. so that you can use the personalization of the Website);
  • to improve and develop the Website to better meet your needs;
  • to develop our services and analyze the use of the Website;
  • for targeted marketing guidance.

We may combine information obtained through cookies with information obtained about you by other means (e.g., information about the use of the Websites may be combined with personal data provided by you).

The following cookies may be used on the Website:

  • Technical cookies – are cookies that are necessary for the operation of the website or social network.
  • Functional cookies – cookies that are not necessary for the functioning of the Website or social network but significantly improve the performance, quality and user experience.
  • Analitical cookies – cookies which are used to for statistical analysis of the navigation methods of the Website or social network visitors; the data collected by these cookies is used anonymously.
  • Advertising cookies – cookies used to display offers or other information that may be of interest to you.
  • Social network cookies – cookies that are necessary for the use of the Website information in your social profile account.

All information about the cookies used on the Website, their purpose, validity and data used is provided in the table below:

Cookie name Purpose Validity period
hideCookieBar Privacy policy system cookie 1 year
hideIntroPopup Information message system cookie 1 year
pll_language User language tag Until the website window is closed

You can consent to the use of cookies in the following ways:

  • Without deleting them and/or changing the settings of your internet browser so that it does not accept cookies;
  • On the Website By clicking on the “Accept” button in the link (bar) about cookies, or by browsing further.

You may revoke your consent to use advertising cookies at any time. You can do this by changing your web browser settings so that it does not accept cookies. How you do this depends on your operating system and web browser. You can find detailed information about cookies and their use at http://AllAboutCookies.org or http://google.com/privacy_ads.html .

In some cases, especially disabling, disagreeing with or deleting technical and functional cookies may slow down the speed of Internet browsing, restrict the operation of certain functions of the Website, block access to the Website.

Who do we provide your personal data to?

We guarantee that your personal data will not be sold, disclosed or otherwise transferred to third parties without a legitimate basis, as well as used for purposes other than those for which they were collected. We will not transfer your personal data in any way other than in accordance with this Privacy Policy or applicable law. However, we reserve the right to provide information about you if we were required to do so by law or if required to do so by law enforcement authorities or prosecuting authorities.

We may transfer your personal data to companies that help us operate. From such partners, we require that your data be processed only in accordance with the instructions given by us and the applicable data protection legislation. We enter into agreements with these partners that oblige the parties to adhere strictly to the personal data protection requirements.

We may disclose the personal data we collect about you to the following third parties:

  • third party service providers (e.g. technical service providers in the performance of our contracts with these service providers, including the performance of services for the purpose of sending newsletters or performing other marketing activities);
  • third party service providers whose services we normally use for data storage, telecommunications, and website hosting purposes.

The use of your personal data by the above-mentioned service providers is limited – they may not use this data for the purposes other than providing services to us.

How long do we store your personal data?

The data collected for the purpose specified in clause 4.1 (a) of the Privacy Policy we store for no longer than the term specified in the cookie table indicated in clause 6 of this Privacy Policy.

We store data collected for the purpose specified in clause 4.1 (b) of the Privacy Policy for a maximum of 2 years from the date of your consent.

In any case, we store your personal data for no longer than required by the purposes of the processing or as required by law, if they provide a longer period of storage.

We strive not to store the outdated, non-relevant personal data, therefore only up-to-date information is stored when it is updated (e.g. if the information is revised, changed etc.). Historical information is protected if it is required by law or to perform our activities.

How do we store your personal data?

The personal data we collect from you will be located within the European Union (EU) but may be transferred or stored outside the EU. They may also be handled by our own or our suppliers’ staff working outside the EU. When transferring your personal data outside the EU, we will take all necessary steps to ensure that your personal data is processed securely and in accordance with this Privacy Policy.

Unfortunately, the transmission of information over the Internet is not completely secure. Although we make every effort to protect your personal data we cannot guarantee the security of your data when you transfer data to the Websites – you assume the risks associated with the transfer of data to the Websites. Once we receive your data, we will apply strict procedures and security measures to protect our personal data from unauthorized access.

Should unlikely circumstances arise and we become aware of a personal data breach that could seriously jeopardize your rights or freedoms, we will notify you immediately as soon as we become aware of it and determine what information has been accessed.

External websites

The Websites may contain links to external websites – websites of our business partners or websites that promote our services. By following such links to any of the Websites, please note that these Websites and the services accessed through them have their own separate privacy policies and we do not accept any responsibility or liability for these policies or for personal data collected on these Sites or services, such as contact or location details. Please review these policies before submitting personal information on these sites or using any services.

What rights do you have?

When processing the personal data, we ensure your rights in accordance with the GDPR. As a personal data subject, you have the following rights:

  • to know (be informed) about the processing of your personal data;
  • to access your personal data that we process;
  • to request the correction or supplementation of incorrect, inaccurate, incomplete personal data;
  • to require the destruction of your personal data when they are no longer needed for the purposes for which they were collected;
  • to demand the destruction of personal data if they are processed unlawfully or if you withdraw your consent to the processing of personal data or do not give such consent, which is necessary;
  • to object to the processing of personal data or to withdraw prior consent;
  • to demand the suspension (other than storage) of your personal data processing in the event of a dispute or verification of the lawfulness of the processing, the accuracy of the data, as well as in cases when we no longer need your personal data but you do not want us to destroy them;
  • to require the submission, if technically possible, of your personal data collected with your consent or for the purposes of the performance of the agreement in an easy-to-read format or request their transfer to another controller.

We will endeavor to guarantee the exercise of your rights as a personal data subject and to create all conditions for the effective exercise of these rights, but we reserve the right not to comply with your requirements when it is necessary to ensure:

  • the performance of the legal obligations imposed on us;
  • national security or defense;
  • public policy, the prevention, investigation, detection or prosecution of criminal offenses;
  • important economic or financial interests of the State;
  • the prevention, investigation and detection of breaches of official or professional ethics;
  • Protecting the rights and freedoms of you or others.

You can submit requests related to the exercise of your rights to us in person, by post or by electronic means. Upon receipt of your request, we may ask you to provide proof of identity, as well as any additional information we require regarding your request.

Upon receipt of your request, we will respond to you no later than within 30 calendar days from the receipt of your request and the date of submission of all documents required for the response.

If we deem it necessary, we will suspend the processing of your data, other than storage, until your request has been resolved. If you lawfully withdraw your consent, we will immediately, but not later than in 30 calendar days, terminate the processing of your personal data, except as provided in clause 12.2 of this Privacy Policy and the law, i.e. when we are required to continue to process your data due to our obligations, court decisions or binding instructions given to us by the authorities.

If we refuse to comply with your request, we will clearly state the grounds for such refusal.

If you do not agree with our actions or the response to your request, you may appeal against our actions and decisions to the competent public authority.

To whom can you make a complaint?

If you wish to make a complaint about our processing of your personal data, please provide it in writing, providing as much information as possible, using the contact details indicated at the end of this Privacy Policy. We will immediately try to resolve any issues.

If you think that your rights have been violated, you can file a complaint with our supervisory authority – the State Data Protection Inspectorate, more information and contact details can be found on the Inspectorate’s website (lrv.lt.). Although, above all, we seek to resolve all disputes with you promptly and peacefully.

How will we change this privacy policy?

All changes to our Privacy Policy will be posted on the Websites. We will notify you of them if necessary. The new terms of Privacy Policy may also be posted on the Websites and you may need to read and agree with them in order to continue using the Websites and/or our services.

How to contact us?

Please send all documents related to this Privacy Policy or contact us at the following contacts:

  • by post –to law firm NOOR, contact address Rinktines str. 5, Vilnius, Lithuania;
  • by e-mail – info@noor.lt.

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